PoliceBot: A chatbot for crime reporting and awareness

Efficient and user-friendly Chatbot for Crime Registration & Crime Awareness

My Role

As the sole designer, I designed and developed the layout and design of the chatbot, tested its usability, and collaborated with other teammates to integrate the final product. I was responsible for creating a simple and interactive webpage that can be navigated around with ease.

Background

It is an online NLP (Natural Language Processing), Artificial Intelligence based chatbot developed by Team SYRRS.

Definition of Problem

Though the world has progressed a lot, the crime rate hasn't decreased that much. A solution is needed for quick and easy crime awareness and crime reporting methods.

Project Goals

To design and make a chatbot that is easy to use and interact with. It should be able to solve user's queries and take crime reports or in case of emergencies should redirect to emergency services.

• Design a user-friendly landing page to interact with the chatbot.
• Ensure accurate responses from the chatbot for the user's queries.
• Create a good design for visual satisfaction keeping in mind the usability of the application

Solution

PoliceBot chatbot helps the users by answering their queries, filing their reports or redirecting to emergency helpline numbers. It can also be used for general crime awareness purposes, which gives suggestions and tips for staying safe.

Procedure

1. Greeting the user: The chatbot first greets the user and shows them a small menu to choose an option from. Upon choosing the option, the conversation proceeds.
2. Asking questions or confirmations: After the user selects a option, some basic questions are asked to the users and their replies are taken and stored in the system or used for further conversation.
3. Redirecting during emergencies: If a user mentions specific words (emergency, help, urgent, call police, etc) the chatbot replies with the emergency helpline numbers with calling options.

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